Management of Healthcare Organizations: An Introduction provides an integrated approach to management for a wide variety of healthcare organizations (HCOs). Written by one author with extensive knowledge from both professional and academic careers, the book explains fundamental principles, theories, and tools along with contemporary methods for applying them. The books 15 chapters are interrelated and sequenced into a cohesive body of knowledge that provides a solid foundation for planning, organizing, staffing, leading, and controlling performance in an HCO. Written in an engaging and conversational style, this book provides those new to healthcare administration with the management skills and principles they need to succeed in the changing healthcare environment.nnBuilding on a successful first edition, this new edition has been extensively updated and expanded:nnExcerpts from a new case study introduce each chapter to enhance student learning with an example of managers doing the topic of focus in the chapter.nDevelopments in management of HCOs are described, such as physician alignment and medical staff relationships, project management, population health, decision making, and staffing.nNew topics are discussed, such as the governing body, institutional theory, and Porters model of competitive advantage.nThe final chapter on communication is broadened to include sections on professionalism, emotional intelligence, cultural competence, and communication.nThree new supporting cases and updated end-of-chapter discussion and case study questions provide practical applications.nEach chapter helps facilitate learning by incorporating the 3 Es: examples, exercises, and exhibits. Chapter summaries, learning objectives, discussion questions, key points, suggested web links, and case study questions are provided to further assist in development. Key terms are defined in the margins, and a glossary is included.
Additional ISBNs: 9781567936902, 1567936903, 9781567936919, 1567936911